Terms of Service
Please read these Terms of Service ("Terms," "Terms of Service") carefully before using thepromptenchantress.co.uk website (the "Service") operated by the prompt enchantress ("us," "we," or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
1. Services Provided
the prompt enchantress offers a range of publishing services, including but not limited to: manuscript evaluation, editing, proofreading, cover design, interior formatting, ISBN and barcode assignment, copyright registration guidance, distribution setup, and marketing/promotional support.
A detailed description of each service, including its scope and pricing, is available on our dedicated service pages.
2. Client Obligations
As a client engaging with the prompt enchantress, you agree to:
Provide Accurate Information: You are responsible for providing accurate and complete information about yourself, your manuscript, and any other details required for us to provide the services.
Timely Communication: Respond to our requests for information, feedback, and approvals in a timely manner to avoid delays in service delivery.
Content Rights: You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to use and authorise us to use all intellectual property, including but not limited to copyright, in any content (including manuscripts, images, and other materials) you submit to us for processing or publication.
You agree to indemnify and hold harmless the prompt enchantress from any claims, damages, or expenses arising from your breach of this warranty.
Originality of Content: You represent and warrant that all content you submit to us is original to you (or you have appropriate permissions) and does not infringe upon the intellectual property or other rights of any third party.
Acceptance of Deliverables: Review and approve deliverables (e.g., edited manuscripts, cover designs, formatted interiors) within the specified timeframe. Failure to provide timely feedback or approval may result in delays or the assumption of approval.
3. Payment Terms
Pricing: All prices for our services are listed on our website or provided via a custom quote. Prices are subject to change without prior notice, but any quoted price for an agreed-upon service will be honoured.
Payment Schedule: Payment terms and schedules will be clearly communicated before the commencement of any service. This may include upfront deposits, milestone payments, or full payment upon completion.
Late Payments:
the prompt enchantress reserves the right to suspend or terminate services if payments are not received by the agreed-upon due dates.
Refunds: Our refund policy is outlined separately. Generally, refunds are not provided for services that have already commenced or been completed, unless otherwise agreed in writing or required by law.
4. Intellectual Property
Client Content: You retain all intellectual property rights in your original manuscript and content submitted to the prompt enchantress Our services do not transfer ownership of your intellectual property to us.
the prompt enchantress Materials: All content on the promptenchantress.co.uk website, including text, graphics, logos, images, and software, is the property of Pick Me Publishing or its content suppliers and is protected by UK and international copyright laws.
Work Product: Upon full payment for services rendered, any customised work product created by the prompt enchantress specifically for your project (e.g., custom cover designs, formatted interior files) will be transferred to you. We may retain the right to use such work for promotional purposes, with your prior consent.
5. Confidentiality
the prompt enchantress agrees to keep all client manuscripts and sensitive project information confidential and will not share or disclose it to third parties without your explicit consent, except as necessary to provide the agreed-upon services or as required by law.
6. Disclaimer of Warranties
Our services are provided "as is" and "as available" without any warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. the prompt enchantress does not warrant that the Service will be uninterrupted, secure, or error-free, or that the results obtained from the use of the service will be accurate or reliable.
7. Limitation of Liability
In no event shall the prompt enchantress, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
8. Indemnification
You agree to defend, indemnify, and hold harmless the prompt enchantress and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) content posted on the Service.
9. Links to Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the prompt enchantress.
has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the prompt enchantress shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
10. Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
12. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.